COVID-19 and other Notices

For the safety of our customers, employees and the community Springville Co-operative Telephone Association, Inc. is abiding by the recommendations made by the Center of Disease Control and local health officials. In an effort to limit public interactions SCTA will be closed to the general public effective immediately. SCTA will continue to provide assistance to our customers in all other ways and will notify customers as soon as we feel it is appropriate to re-open our walk-in services. You may contact our business office by calling 319-854-6107, Monday-Friday, 7:30 am – 4:00pm. Our Drop Box located in the front entrance can be accessed at any time for payments or correspondence.

SCTA is taking safety precautions to protect our employees and customers.

These precautions include social distancing, additional personal hygiene steps and rescheduling of non-emergency work. When work requires us to be in close contact with a customer or enter a customer’s home, we will take the following steps:

  • We will ask customers if anyone at the home is under self-isolation for the COVID-19 virus or experiencing flu-like symptoms.
     
  • If a customer is under self-isolation for the COVID-19 virus, we will evaluate if it’s safe to postpone the work until after the customer’s isolation period ends.
     
  • If the work must be completed, our front-line employees will be wearing additional personal protective equipment and request that customers (family and pets) maintain a six-foot distance to help with social distancing.We appreciate your business and together we can help maintain a healthy community.

Sincerely,

Springville Co-operative Telephone

 

SCTA Privacy Policy

Amended and Restated Bylaws

Amended and Restated Articles of Incorporation

Office Hours


Office Hours

7:30am - 4pm
Monday - Friday
Address:
207 Broadway,
P.O. 9 Springville, Ia, 52336
Phone: 319-854-6107
After Hours: 319-854-9960
Fax: 319-854-9010
Email: springvl[at]netins[dot]net

Weather

Thursday, April 9th, 2020

Rain/Snow
Rain/Snow
High Temperature: 42 °F
Low Temperature: 25 °F

Friday, April 10th, 2020

Mostly Cloudy
Mostly Cloudy
High Temperature: 48 °F
Low Temperature: 32 °F

Saturday, April 11th, 2020

Rain Likely
Rain Likely
High Temperature: 55 °F
Low Temperature: 34 °F

Rural Call Completion Issues

Having trouble receiving calls? A number of customers have notified SCTA of receiving a call but no one is there. The FCC is addressing this issue and similar problems! Here's a video link that explains what is happening. The FCC and NCTA have posted a description and solution to the problem!